International customs and/or duties are the sole responsibility of the purchaser. Shipping delays are always a possibility and outside the control of Madame Premier.
The buyer is responsible for all return shipping costs for returning or exchanging your item. Using a shipping carrier with tracking is recommended. Any items sent back by the customer and not received by Madame Premier will not be returned. All returns or exchanges made outside of this period will not be accepted. If you’re order is returned because of an incorrect address, it is the buyers sole responsibility to pay for shipping again.
Lost, Stolen or Missing Orders
Madame Premier is not responsible for lost, missing or stolen orders. We unfortunately are unable to provide refunds on lost, stolen or missing orders.
The Bad Feminist Policy
If you attempt to use feminism or the values of Madame Premier believes in and supports to return a final sale item, that item is no longer just a final sale item it is a forever and and ever and ever final sale. Feminism is defined as equality, it is not to be weaponized or leveraged to return something. Madame Premier is not a bad feminist for not allowing a return.